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Premium Service

Support That Matches the Technology.
KOSMEK offers more than components. We provide responsive, expert service from the first consultation through to customization, delivery, and long-term operation. With fast quoting, maintenance-free technology, and a central European warehouse, we help keep your production running smoothly.

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Quote Turnaround Time

Why It Matters

Direct Support From Real Experts

No AI bots or shared call centers. When you contact KOSMEK, you speak with people who know the products and understand your application.

Reliable Pre- and After-Sales Support

We assist with specification, integration and ongoing optimization.

Tailored Advice and Configuration

Custom adaptations are supported by the same engineers who helped design the technology.

Fast Response Time

We typically deliver offers within 24 hours after receiving your inquiry.

Maintenance-Free Technology

Our products are designed to reduce service intervals and minimize downtime, supporting stable production over the long term.
Customer service expert providing direct support over the phone as part of KOSMEK’s premium service.
Engineer analyzing 3D CAD design to provide customized advice and configuration for KOSMEK automation solutions.
Technician assembling precision clamping system during service support at KOSMEK.
Service representative preparing technical documentation to ensure fast response and premium customer support at KOSMEK.
KOSMEK technician preparing components for shipment at the warehouse.
Close-up of KOSMEK clamp component inspected on a workbench.
Engineers discussing a KOSMEK clamping unit during technical consultation.

What Makes Our Service Premium?

Global Logistics Network

Fast delivery and responsive order support through KOSMEK’s European central warehouse and global hubs.

Application-Driven Consulting

Our engineers support your project setup and integration.

Service With Deep Product Knowledge

All support provided by people who know the technology because they helped build it.

Consistent Support Across All Product Lines

Whether you use clamping, automation or mold change systems, we support every category with the same level of technical expertise.

Local Support. Global Standards. Global Expertise. Get the right solution faster exactly where it’s needed.

KOSMEK works with trusted partners across Europe, the Middle East and South Africa to ensure fast and knowledgeable local support. Our team is ready to connect you with the right expert or distributor for your specific application.

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+360 Patents
High-Power Technology
Zero-Backlash Technology
Low- and Mid-Pressure Technology

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KOSMEK
Schleppeplatz 2
9020 Klagenfurt am Wörthersee
Austria

Phone
+43 463 287 587 77
E-Mail
kosmek@kosmek.eu
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